self storage faq

4 Storage 4 You: Self Storage FAQ

What self storage FAQs are causing you issues? We understand you will have some questions throughout the storage rental process, especially if you are new to renting self storage. 4 Storage is here to make the process easy by giving you all the answers to our most frequently asked questions all in one place. Take a look through the list and visit our other online storage tools before you start searching for for 4 Storage units near you.

Indoor self storage in Philadelphia, PA

Do I need a storage protection plan?

Yes. We require that you have a protection plan when renting with 4 Storage 4 You. Either you can purchase a plan through us as you are checking out, or you can provide proof of your own plan. We offer a range of plans for you to choose from, and our storage experts can help you determine the best fit for your storage needs. If you have your own plan, please send in that proof ASAP upon completing your storage rental.

What discounts do you offer?

4 Storage offers a variety of storage discounts for our different tenants. Our senior discount gives 5% off monthly to our customers ages 65 and up. Our military discount features 10% off monthly for active duty military members—thank you for your service! And when you refer a friend, both you and your friend receive $50 off your next storage rental. We give you plenty of ways to save money on self storage near you!

How can I pay my bill online?

At the top of the 4 Storage 4 You website, there is a button that says “Pay Bill.” Click this button, and enter your login information to access your account. Then you can select the storage unit you would like to pay the bill for. Additionally, you can pay for your upcoming month’s bill.

Do you sell locks?

Yes. When you stop by our storage offices, you can look through our wall of storage supplies, which includes locks, boxes, furniture covers, and so much more. Pack up your items with quality packing supplies to ensure they stay protected throughout their time in storage.

What storage unit size should I rent?

Between our four storage facilities, we offer plenty of different storage unit sizes near you to fit your needs. The specific size you will need might depend on what items you are looking to store and for how long. For a quick sizing estimation, enter your items into our online storage calculator. It will give you an accurate storage unit size to handle your storage load.

How do I reach someone at 4 Storage after hours?

If you have an urgent issue after office hours, please call the phone number of the storage office closest to you and press 1 to speak with a representative, or you can send an email to that specific storage facility. You can also submit a contact form through our website’s contact page. Feel free to call or send us an email at any time!

Do you have movers?

No. Currently, our storage facilities do not offer a moving service. You can check our Neighborhood Friends lists, which feature local businesses at the bottom of each storage facility’s rental page. These are businesses that have built a relationship with our storage facilities and are local businesses we trust and support in the community. Search our Neighborhood Friends list to find moving services in your area.

Do you have truck rentals?

No. 4 Storage does not offer on-site truck rental services. Look through our Neighborhood Friends list to find a moving truck to rent near you.

Do you hold storage auctions?

Yes. While it is an unfortunate circumstance when we have a storage unit go up for auction, it is part of the self storage business. Auctions of storage units occur after fulfilling the state lien law procedure of someone who has not made a payment on their unit. 4 Storage auctions will be held online at Visit the site, and entire the zip code of our storage facility to check out our current storage auctions.

Can I rent a storage unit short term?

Yes. We offer month-by-month leasing to give you the flexibility to rent short-term or long-term—however long you need.

Can I live or sleep in a storage unit?

No. It is illegal to live in a storage unit—prohibited by various local and federal housing laws. Not to mention, it is considered extremely unsafe, since storage unit doors lock from the outside and do not have running water to support a residence.

When I rent online, can I access my storage unit right away?

Yes. A perk of renting storage with us online is that you can move into your storage unit right after you receive your confirmation email. Our contactless storage rentals let you search through our available storage units, choose your best fit, and complete your rental all online. Just a few clicks and you are good to go.

Can I access my storage unit at any time?

You can access your storage unit during our storage facility’s gate hours from 6:00 AM to 10:00 PM, seven days a week.

Did We Answer Your Self Storage FAQ?

Hopefully, we were able to clear up any confusion for you. If you still have questions that are not answered in our self storage FAQ, you can contact our storage facility to talk it through with one of our professionals. Call, email, or come into our storage office today!

4 Storage 4 You in the Greater Philly-New Jersey Area

Do you live in the Greater Philadelphia area? 4 Storage is your premier location for affordable and secure self storage near you. With three storage facilities by Philly and one in Ocean Township, NJ, we have you covered with storage space for any need and any season. Rent through our month-by-month leases to stay flexible as you storage needs change over time. 4 Storage can help you manage the contents of your vacation home during the offseason, keep long-term storage safe, and find vehicle storage for your extra vehicles or trailers. Choose from indoor and outdoor storage units to fit your budget and protect your belongings.

You can look through our storage units completely online with our contactless storage rentals. Browse our storage selection at each 4 Storage location, choose your storage unit, and rent with just a couple of clicks. Use our online storage calculator to determine the amount of storage space you need, and please call us if you come across questions during your rental. Get started with 4 Storage today!

Bristol, PA · Montgomeryville, PA · Philadelphia, PA · Ocean Township, NJ